LEARNINGS
CONNECTIONS
OPPORTUNITIES
COMMUNICATIONS
INSPIRATIONS
WE ARE BACK IN SINGAPORE!
In the past 7 years, Self Storage Expo Asia has attracted over 2000 industry leaders, investors, stakeholders, service providers to come together for an insightful and education-rich weeK.
This year we are bringing the event online which means more speakers, investors and participants from all over the world, even better networking opportunities through technology. A brand-new format brings together entertainment, education and product showcasing.
EXPO CLIPS ARE ONLINE NOW
AVAILABLE FOR ON DEMAND
GET YOUR ACCESS TODAY
IF YOU'VE MISSED IT EARLIER!
DAY 1
4:00 PM
Welcome to Expo 2020!
Andrew Work, Executive Director, Self Storage Association Asia
4:03 PM
The Chair Abides
Helen Ng
Chairman, Self Storage Association Asia
and
CEO, General Storage Company (Lock+Store, The Store House)
The state of the self-storage industry in Asia.
4:10 PM
Beyond COVID and Into the 21st Century: eCommerce, Logistics, and Self Storage
Vincent Phang, CEO, Postal Services and Singapore, Singapore Post Limited
Helen Ng, CEO, General Storage Company (Lock+Store, The Store House)
SingPost is a modern and dynamic eCommerce and logistics firm that is helping large and small businesses alike to thrive in the tough global environment. Self-storage is also part of the mix in helping SMEs and individuals alike to survive. The mission and opportunities overlap as Vincent Phang and Helen Ng share their experiences in this momentous 2020. Get your questions answered live about how you can seize the opportunities and help your community.
4:40 PM
Case Study - How One Small Business uses Self Storage for eCommerce
Leona Lo, Principal Consultant, Talk Sense
Kenny Leck, Founder, BooksActually (An Independent Bookstore in Singapore)
4:45 PM
Self Storage in the COVID Era with SSAA Members Around Asia – Part I
Japan, Singapore, Middle East
5:00 PM
How Space Manager Helped During the Pandemic So Far
Martin Ng, Software Support Consultant, RADical Systems
Eric Yeung, Customer Services Officer, Metropolitan Storage
5:15 PM
StoreCast with Hans Pearson featuring... Thomas Whalan
Business Growth, Family Business across Generations and Lessons Learned in 2020
Hans Pearson, Host, StoreCast and CEO, StoreLocal
Thomas Whalan, Chief Executive Officer, Rent A Space Self Storage
Thomas Whalan, four-time Olympian and business leader, discusses business growth, working the family business across generations, and lessons learned in 2020.
5:30 PM
Self Storage in the COVID Era with Members Around Asia– Part II
Quick hits on how your industry is faring in countries across Asia.
Vietnam, India and China
5:45 PM
Your Top 5 Tips for a Successful Self Storage Website
Curt Dogger, Head of Customer Experience, R6 Digital
Your website isn't just a place to put your phone number and some pretty pictures -it is a vital tool in your marketing success that hits your bottom line. Curt Dogger of R6 has practical help for anyone responsible for the front face of their company.
Let the Networking Begin! Your Introduction to Networking and Connecting on the Brella Platform!
BYOB! Or grab a coffee, depending on your timezone. You can connect all week long - starting with NOW!
6:00 PM
Fin de jour - Be Back tomorrow at 9:30 AM HKT!
DAY 1 HIGHLIGHTS
DAY 2 MORNING
9:30 AM
Hospital and Village Storage
Peter Nemiroff, President, Universal Storage Containers
If you're not addressing the needs of the COVID era business world, you're not keeping up! Technical innovations at USC have made possible a new line of products you can roll out quickly to drive new revenue lines. Have a look inside the factory and find out how you can amp up your sales.
9:50 AM
StorageMart: A Builder's Journey
Cris Burnam, CEO, StoreMart
Cris Burnam started sweeping floors in self storage facilities. This month, his company received a $2.7 billion valuation and mandate to grow beyond its already impressive spread across the US, Canada and Japan. From StorageMart HQ, he makes his first ever Asia speaking appearance at the Self Storage Expo Asia!
10:15 AM
Contactless Move-Ins
Michael Dogger, CEO, R6 and Sitelink International
COVID has pushed many to follow where pioneers have already led: Contactless Move-Ins. If you're not doing it now, you need to get on it. It's not as hard as you think. Get a start with Michael Dogger.
JAPAN HOUR
10:30 AM
Site Tour - Inside Japanese Self Storage with the RSA
Get inside a range of self-storage facilities inside Asia's largest market.
10:35 AM
The State of the Japanese Self Storage Market
Tokuo Yoshida, Executive Director, Rental Storage Association of Japan
Yoshida-san is the cornerstone of the Japanese self storage community and has his finger on the pulse of the industry. Get the latest from this dynamic market.
10:50 AM
Looking into 2020: An Overview of the Expanding Japanese Storage Business
Akira Sugawara, Senior Executive Researcher, Yano Research Institute
Overview of the expanding Japanese storage business with all the latest data from the Yano Research Institute survey of RSA members. This IS the Japan data you've been looking for.
11:05 AM
Investors and Operators - The Insiders' View
Stephen Spohn, President, Quraz and Treasurer, SSAA
Dr Hubin Song, Managing Director, Crane Capital (Hong Kong)
Andrew Work sits down with the chief of Japan's biggest self-storage business, Quraz, and experienced investor Dr Hubin Song of Crane Captial. Their inside track and experience in the Japanese market drive their insights. In addition to the big picture, they drill down into operational issues (including using tech and auction) and how to make the most out of your investment in Japan. Get your questions answered during the live Q&A!
DAY 2 AFTERNOON
4:05 PM
Presenting...THE SSAA ANNUAL SURVEY 2020
Bob Tan, Director, JLL
Finally, the wait is over! JLL presents the preliminary results of the surveys collected by the SSAA from members. This is the definitive data set about the state of the industry. This year, an expanded survey has collected more data than ever. Bob Tan will also answer questions about the data and analysis.
4:30 PM
Hong Kong Self Storage Standards and Certifications: A New Path Forward for the Industry
Andrew Work, Executive Director, Self Storage Association Asia
Alexander Chung, Managing Director Hongkong Storage, Hong Kong
Simon Tyrrell, CEO, RedBox Storage
Calvin Chan Director, Head of Building Consultancy, HK, Knight Frank
Sr Trackie Lam Kei San, Property Investment Director, Soundwill Real Estate
HK Operators can choose to participate in a new SSAA programme that will send a clear message to institutional investors, landlords, commercial lenders and more where a business stands on the regulatory landscape. It will also be a starting point for elevating standards for our industry across the region.
4:50 PM
Tailor Your Sales Because... One Size Doesn't Fit All
Christel Land, Founder, Clover Four
“Extraordinary business rock the customer experience, in fact they rock the entire economy. And these are the businesses I love to rock with.”
Christel Land, Europe's #1 self storage sales consultant has spoken around the world but makes her Asian debut at Self Storage Expo Asia. Whether your sales team is underperforming or just needs an boost to go from B+ to A++, you need to be online to speak to Christel Land!
5:00 PM
StoreCast with Hans Pearson featuring ... Jason Keane of Sentinel Security!
Hans Pearson, Host, StoreCast and CEO, StoreLocal
Jason Keane, General Manager, Sentinel Security
Host Hans Pearson discusses the latest in sercurity matters with long time industry professional Jason Keane in another exciting episode of StoreCast at Expo Asia 2020!
5:15 PM
One System to Rule...Everything
Martin Wild, Managing Director, KINNOVIS
KINNOVIS is pioneering a new end-to-end, online to online integrated management system that inculdes apps, your external interfaces, internal systems and access control for customers. Whether you want to modernise a piece or the whole of your systems, KINNOVIS has a full suite of options that integrate with your future.
5:30 PM
Meet the Bosses
Helen Ng
Chairman, Self Storage Association Asia
and CEO, General Storage Company (Lock+Store, The Store House)
Charlotte Sun, General Manager Southern China, StorHub
Jodi Chen, Founder and CEO, Easy Storage Taiwan
Josephine Chang, Country Manager, Lock + Store Malaysia
Heily Lai, Director of Community Events, Marketing and Sponsorship, SSAA
This is your chance to get your questions answered by bosses from across Asia who know their business! Freehold v leasehold, auctions on delinquents' abandoned goods, raising rents, integrating e-commerce staff management, investment and returns - the choice is yours! If you didn't sign up for the Expo and wonder why you're in the dark - you don't have the light of this panel shining on you. Get your questions ready! These bosses have answers.
5:50 PM
Networking
The programme ends with small discussion groups where you can meet, greet, and connect with people online. BYOB!
DAY 3 MORNING
9:35 AM
Consumer Lifestyle, Self Storage and Flying High with Michael Wong!
THE SHEE SHOW with Michael Wong and Carl Touhey
9:40 AM
How Software can Help you Get Through COVID
Rip Bucks, Managing Director, RADical Systems
10:50 AM
Revenue Revolution: Insurance in Hong Kong for Operators to their Customers
Alex Montgomery, Managing Director, CompanyCover
Selling add-on insurance is a normal, profitable part of business in USA, Europe and Australia - and now Hong Kong. Find out about the new SSAA programme to enable YOU to sell insurance via the SSAA. Starting in Hong Kong, the plan is to expand the programme across Asia.
11:20 AM
6Storage's Top 8 Problems Solved with Software
Mastan Vali, Co-Founder and Product Head, 6Storage
6Storage knows 8 problems all operators have and aims to solve them.
DAY 3 AFTERNOON
A Special Series with the Urban Land Institute (Asia Pacific)
4:00 PM
The Future of Urban Living in Asia - Big Ideas for Self Storage
The Urban Land Institute leadership in Asia Pacific accepted an invitation to share their big ideas about the future of urban living in Asia. The way we use, regulate and manage real estate is set for profound changes that have big implications for self-storage.
Big ideas from:
Nicholas Brooke, Chairman, Urban Land Institute Asia Pacific and Chairman, Professional Property Services
David Faulkner, President, Urban Land Institute Asia Pacific
Phil Kim, Managing Director Asia Pacific, Jerde Partnership
Eli Konvitz, Director Urban Development and Design South East Asia, Atkins
5:08 PM
Top 10 Sales Mistakes
Christel Land, Founder, Clover Four
You may not even know your sales team is making these mistakes and stopping you from filling up your site. Europe's #1 self-storage sales consultant is going to tell you the Top 10 and then answer your questions online.
5:00 PM
StoreCast with Hans Pearson featuring...Ben Cohn, TaxiBox Group
Hans Pearson, Host, StoreCast and CEO, StoreLocal
Ben Cohn, Co-founder and CEO, TaxiBox Group
Funky, fun - and solid business! Hans Pearson gets into it with the TaxiBox Group and how providing mini-containers for storage or even refrigerated for parties is a good business.
5:10 PM
5 Secrets to a Successful Build Out
Jack Perrins, General Manager, Steel Storage Asia
These are 5 things you REALLY need to know BEFORE you spend millions on a build out.
5:30 PM
A Whiskey with John McGlynn and Friends
John McGLynn hosts an open mic with other owners operators and takes on all comers with YOUR questions and strong opinions on...everything and anything.
Featuring:
John McGlynn, Founder, Scottish Capital
and Friends
Luigi La Tona, Chief Operating Officer, StorHub
Alan Tso, CEO, China Mini Storage and CBD
Matt Chun, Director, SC Storage
Carl Touhey, President, Performance Self Storage Group
THE INVESTOR FORUM
DAY 4 MORNING
9:30 AM
Warburg Pincus and Storhub Across Asia
FAN Li, Principal, Warburg Pincus
Mike Hagbeck, CEO, StorHub
Michael Switow, Switow Media
WIth Storhub, Warburg Pincus is growing a truly pan-Asian brand and an investment portfolio that now includes Singapore, Thailand, Malaysia and China. Michael Switow interrogates the leaders driving this dynamic success story. (Live Q&A to follow)
10:00 AM
Digital Real-estate Insights for Self Storage
Dallas Dogger, Chairman, Centreforce Technology Group
Investors into the self storage space are starting to include digital prowess and assets into valuations - for good reason. The value of your online real estate drives the top line for your business. Dallas Dogger may have been in the business for decades, but he is on the bleeding edge through his roles with R6 and Sitelink. (Live Q&A with Michael Dogger, CEO, R6, to follow)
10:10 AM
Case Study - Cross-border Investment Deal with Ichigo and Easy Storage Taiwan
Dan Morisaku, Senior Manager, Ichigo
Jodi Chen, Founder and CEO, Easy Storage Taiwan
The architects of the cross-border investment deal between Ichigo of Japan and Easy Storage of Taiwan discuss the deal, how it happened and what some of the challenges were in putting it together. Any operator aiming to grow their business needs to tune in to learn about how to grow with successful cross-border investment. (Live Q&A to follow)
10:30 AM
Valuation
Gordon Mardsen, Director, Cushman & Wakefield
Alton Wong, Senior Director, Head of Advisory Services, Valuation & Advisory Services, Greater China Co-head of Smart & Green Services Platform, Cushman & Wakefield
The valuation of self-storage businesses is about a lot more than the real estate it sits on. Cushman & Wakefield is looking carefully at how operators can best discover and present the value in their businesses for when investors come knocking. (Live Q&A to follow presentation)
10:45 AM
Singapore Status: Investment, Regulations and Economic Support in the Merlion City
John Tan, Senior Associate, Witherskhattarwong
A quick check in with John Tan, the SSAA's go-to man for legal issues in Singapore.
11:00 AM
Dealmaking in China
Jay Massirman, CEO and Founder, Rivergate Companies,
Ying Lin, Partner, New Markets, Rivergate
Americans and Chinese can do good business, making friends and money along the way. Jay Massirman, CEO & Founder of Rivergate Companies, speaks with Ying Lin about their investment into Shanghai and what the future holds for China-US cooperation in self storage. (Live Q&A to follow their discussion)
11:15 AM
Introducing the Asia Launch of Nokē !
Ben Parsad, Head of Nokē Smart Entry and Facility Automation, Steel Storage
Nokē has arrived in Asia! Expo Asia is the Asia launch of the world's most advanced smart access system. Get the low-down and demo from their new head of Asia, Ben Parsad. (Live Q&A to follow)
DAY 4 AFTERNOON
4:05 PM
Inside with Investors: An Intimate Talk with some of Asia's Biggest Real Estate and Self Storage Investors hosted by StoreFriendly (Part I of 2)
Kevin Chan, Chairman and Founder, Store Friendly Self Storage Group
Kenny Gaw, President and Managing Principal, Gaw Capital Partners
Justin Wai, Managing Partner, Blackstone,
Dr Hubin Song, Managing Director, Crane Capital (Hong Kong)
Kevin Chan hosts some of Asia's biggest players in the world of real estate investment for a drink at Store Friendly HQ. They get into what they do - and don't - like about where the markets are headed. They look at the big picture and drill down into what makes a great investment in self storage.
Note - Part II will play later in the day.
4:30 PM
Investing in Hong Kong Self Storage - Top 3 Legal Issues When Investing in Hong Kong
Polly Chu, Partner, Withers Worldwide (Hong Kong)
Whether you are coming in with a bang or running a 2nd generation business in storage, Polly Chu knows the key issues you need to handle regarding your legal issues in Hong Kong.
4:40 PM
Why It's Important to Invest in Self Storage Software
Rip Bucks, Managing Director, RADical Systems
Justin Willey, Managing Director, IQX
Software can be an important part of your investment story. Smart investors want to see how you know what you know when they look under the hood. (LIve Q&A will follow)
5:00 PM
StoreCast with Hans Pearson featuring...Jon Perrins!
Hans Pearson, Host, StoreCast and CEO, StoreLocal
Jon Perrins, Director, Universal Self Storage Funds Management
Jon "The Legend" Perrins was the founding Chair of the SSAA, one of many leadership roles he has played in the global self-storage industry. Operator, supplier, and now investor, he gives his take on the market with Hans Pearson.
5:15 PM
StoreFriendly Singapore Site Tour
Jes Johansen of StoreFriendly takes you for a walkthrough their new Singapore site. Robotic locker delivery and a co-located co-working space show the way to the future of self-storage!
5:25 PM
Rapid Fire Q&A About the SSAA
Andrew Work, Executive Director, SSAA
Got questions about the SSAA? It's a quick AMA round with Andrew and Heily. No questions? No problem. Come meet us back stage and bring drinks - we're almost done!
5:30 PM
Inside with Investors: An Intimate Talk with some of Asia's Biggest Real Estate and Self Storage Investors hosted by StoreFriendly (Part 2 of 2)
Kevin Chan, Chairman and Founder, Store Friendly Self Storage Group
Kenny Gaw, President and Managing Principal, Gaw Capital Partners
Justin Wai, Managing Partner, Blackstone,
Dr Hubin Song, Managing Director, Crane Capital (Hong Kong)
Kevin Chan hosts some of Asia's biggest players in the world of real estate investment for a drink at Store Friendly HQ. They get into what they do - and don't - like about where the markets are headed. They look at the big picture and drill down into what makes a great investment in self storage.
5:55 PM
Closing
TITLE SPONSOR
DIAMOND SPONSOR
PLATINUM SPONSORS
GOLD SPONSORS
JES JOHANSEN
CO-FOUNDER & CEO
AMICUS IM
INVESTOR FORUM
Up your investment game! Looking for a great exit? Get new funding to expand? Make deals with #SSEA2020 TODAY!
KEVIN CHAN
CHAIRMAN
STOREFRIENDLY
JON PERRINS
FUND MANAGER
UNIVERSAL SELF STORAGE
YING LIN
PARTNER - NEW MARKETS
RIVERGATE COMPANIES
VINCENT PHANG
CEO
POSTAL SERVICES & SINGAPORE
FEATURED
SPEAKERS
SAM KENNARD
CEO
KENNARDS SELF STORAGE
STEPHEN SPOHN
PRESIDENT
QURAZ
CHRISTEL LAND
EUROPE'S TOP SALES EXPERT
IT'S ALL ABOUT CLOSING
BEN PARSAD
HEAD OF NOKE SMART ENTRY
& FACILITY AUTOMATION
STEEL STORAGE
JODI CHEN
FOUNDER & CEO
EASY STORAGE TAIWAN
MICHAEL DOGGER
CEO
R6 DIGITAL AND
SITELINK INTERNATIONAL
JACK PERRINS
GENERAL MANAGER
STEEL STORAGE ASIA
TOKUO YOSHIDA
EXECUTIVE DIRECTOR
RENTAL STORAGE ASSOCIATION OF JAPAN
POLLY CHU
PARTNER
WITHERSWORLDWIDE
HELEN NG
CEO
GENERAL STORAGE COMPANY
ALEX CHUNG
MANAGING DIRECTOR
HONGKONG STORAGE
CHARLOTTE SUN
FOUNDER & CEO
CHINA LOCKER LOCKER
CARL TOUHEY
PERFORMANCE SELF STORAGE
THE KEVIN
SHEE SHOW
@SSEA2020
THE SHEE PODCAST on business, investment, future and technology.
Carl Touhey, Self Storage Specialist at Performance Self Storage Group in California and Hong Kong singer-actor Michael Wong will be joining SHEE to talk about the future of business and lifestyle.