LEARNINGS

CONNECTIONS

OPPORTUNITIES

COMMUNICATIONS

INSPIRATIONS

WE ARE BACK IN SINGAPORE!

In the past 7 years, Self Storage Expo Asia has attracted over 2000 industry leaders, investors, stakeholders, service providers to come together for an insightful and education-rich weeK.

This year we are bringing the event online which means more speakers, investors and participants from all over the world, even better networking opportunities through technology. A brand-new format brings together entertainment, education and product showcasing.

EXPO CLIPS ARE ONLINE NOW

AVAILABLE FOR ON DEMAND

GET YOUR ACCESS TODAY

IF YOU'VE MISSED IT EARLIER!

DAY 1

4:00 PM

Welcome to Expo 2020!

Andrew Work, Executive Director, Self Storage Association Asia

4:03 PM

The Chair Abides

Helen Ng

Chairman, Self Storage Association Asia

and

CEO, General Storage Company (Lock+Store, The Store House)

The state of the self-storage industry in Asia.

4:10 PM

Beyond COVID and Into the 21st Century: eCommerce, Logistics, and Self Storage

Vincent Phang, CEO, Postal Services and Singapore, Singapore Post Limited

Helen Ng, CEO, General Storage Company (Lock+Store, The Store House)

SingPost is a modern and dynamic eCommerce and logistics firm that is helping large and small businesses alike to thrive in the tough global environment. Self-storage is also part of the mix in helping SMEs and individuals alike to survive. The mission and opportunities overlap as Vincent Phang and Helen Ng share their experiences in this momentous 2020. Get your questions answered live about how you can seize the opportunities and help your community.

4:40 PM

Case Study - How One Small Business uses Self Storage for eCommerce

Leona Lo, Principal Consultant, Talk Sense

Kenny Leck, Founder, BooksActually (An Independent Bookstore in Singapore)

4:45 PM

Self Storage in the COVID Era with SSAA Members Around Asia – Part I

Japan, Singapore, Middle East

5:00 PM

How Space Manager Helped During the Pandemic So Far

Martin Ng, Software Support Consultant, RADical Systems

Eric Yeung, Customer Services Officer, Metropolitan Storage

5:15 PM

StoreCast with Hans Pearson featuring... Thomas Whalan

Business Growth, Family Business across Generations and Lessons Learned in 2020

Hans Pearson, Host, StoreCast and CEO, StoreLocal

Thomas Whalan, Chief Executive Officer, Rent A Space Self Storage

Thomas Whalan, four-time Olympian and business leader, discusses business growth, working the family business across generations, and lessons learned in 2020.

5:30 PM

Self Storage in the COVID Era with Members Around Asia– Part II

Quick hits on how your industry is faring in countries across Asia.

Vietnam, India and China

5:45 PM

Your Top 5 Tips for a Successful Self Storage Website

Curt Dogger, Head of Customer Experience, R6 Digital

Your website isn't just a place to put your phone number and some pretty pictures -it is a vital tool in your marketing success that hits your bottom line. Curt Dogger of R6 has practical help for anyone responsible for the front face of their company.

Let the Networking Begin! Your Introduction to Networking and Connecting on the Brella Platform!

BYOB! Or grab a coffee, depending on your timezone. You can connect all week long - starting with NOW!

6:00 PM

Fin de jour - Be Back tomorrow at 9:30 AM HKT!

DAY 1 HIGHLIGHTS

DAY 2 MORNING

9:30 AM

Hospital and Village Storage

Peter Nemiroff, President, Universal Storage Containers

If you're not addressing the needs of the COVID era business world, you're not keeping up! Technical innovations at USC have made possible a new line of products you can roll out quickly to drive new revenue lines. Have a look inside the factory and find out how you can amp up your sales.

9:50 AM

StorageMart: A Builder's Journey

Cris Burnam, CEO, StoreMart

Cris Burnam started sweeping floors in self storage facilities. This month, his company received a $2.7 billion valuation and mandate to grow beyond its already impressive spread across the US, Canada and Japan. From StorageMart HQ, he makes his first ever Asia speaking appearance at the Self Storage Expo Asia!

10:15 AM

Contactless Move-Ins

Michael Dogger, CEO, R6 and Sitelink International

COVID has pushed many to follow where pioneers have already led: Contactless Move-Ins. If you're not doing it now, you need to get on it. It's not as hard as you think. Get a start with Michael Dogger.

JAPAN HOUR

10:30 AM

Site Tour - Inside Japanese Self Storage with the RSA

Get inside a range of self-storage facilities inside Asia's largest market.

10:35 AM

The State of the Japanese Self Storage Market

Tokuo Yoshida, Executive Director, Rental Storage Association of Japan

Yoshida-san is the cornerstone of the Japanese self storage community and has his finger on the pulse of the industry. Get the latest from this dynamic market.

10:50 AM

Looking into 2020: An Overview of the Expanding Japanese Storage Business

Akira Sugawara, Senior Executive Researcher, Yano Research Institute

Overview of the expanding Japanese storage business with all the latest data from the Yano Research Institute survey of RSA members. This IS the Japan data you've been looking for.

11:05 AM

Investors and Operators - The Insiders' View

Stephen Spohn, President, Quraz and Treasurer, SSAA

Dr Hubin Song, Managing Director, Crane Capital (Hong Kong)

Andrew Work sits down with the chief of Japan's biggest self-storage business, Quraz, and experienced investor Dr Hubin Song of Crane Captial. Their inside track and experience in the Japanese market drive their insights. In addition to the big picture, they drill down into operational issues (including using tech and auction) and how to make the most out of your investment in Japan. Get your questions answered during the live Q&A!

DAY 2 AFTERNOON

4:05 PM

Presenting...THE SSAA ANNUAL SURVEY 2020

Bob Tan, Director, JLL

Finally, the wait is over! JLL presents the preliminary results of the surveys collected by the SSAA from members. This is the definitive data set about the state of the industry. This year, an expanded survey has collected more data than ever. Bob Tan will also answer questions about the data and analysis.

4:30 PM

Hong Kong Self Storage Standards and Certifications: A New Path Forward for the Industry

Andrew Work, Executive Director, Self Storage Association Asia

Alexander Chung, Managing Director Hongkong Storage, Hong Kong

Simon Tyrrell, CEO, RedBox Storage

Calvin Chan Director, Head of Building Consultancy, HK, Knight Frank

Sr Trackie Lam Kei San, Property Investment Director, Soundwill Real Estate

HK Operators can choose to participate in a new SSAA programme that will send a clear message to institutional investors, landlords, commercial lenders and more where a business stands on the regulatory landscape. It will also be a starting point for elevating standards for our industry across the region.

4:50 PM

Tailor Your Sales Because... One Size Doesn't Fit All

Christel Land, Founder, Clover Four

“Extraordinary business rock the customer experience, in fact they rock the entire economy. And these are the businesses I love to rock with.”

Christel Land, Europe's #1 self storage sales consultant has spoken around the world but makes her Asian debut at Self Storage Expo Asia. Whether your sales team is underperforming or just needs an boost to go from B+ to A++, you need to be online to speak to Christel Land!

5:00 PM

StoreCast with Hans Pearson featuring ... Jason Keane of Sentinel Security!

Hans Pearson, Host, StoreCast and CEO, StoreLocal

Jason Keane, General Manager, Sentinel Security

Host Hans Pearson discusses the latest in sercurity matters with long time industry professional Jason Keane in another exciting episode of StoreCast at Expo Asia 2020!

5:15 PM

One System to Rule...Everything

Martin Wild, Managing Director, KINNOVIS

KINNOVIS is pioneering a new end-to-end, online to online integrated management system that inculdes apps, your external interfaces, internal systems and access control for customers. Whether you want to modernise a piece or the whole of your systems, KINNOVIS has a full suite of options that integrate with your future.

5:30 PM

Meet the Bosses

Helen Ng

Chairman, Self Storage Association Asia

and CEO, General Storage Company (Lock+Store, The Store House)

Charlotte Sun, General Manager Southern China, StorHub

Jodi Chen, Founder and CEO, Easy Storage Taiwan

Josephine Chang, Country Manager, Lock + Store Malaysia

Heily Lai, Director of Community Events, Marketing and Sponsorship, SSAA

This is your chance to get your questions answered by bosses from across Asia who know their business! Freehold v leasehold, auctions on delinquents' abandoned goods, raising rents, integrating e-commerce staff management, investment and returns - the choice is yours! If you didn't sign up for the Expo and wonder why you're in the dark - you don't have the light of this panel shining on you. Get your questions ready! These bosses have answers.

5:50 PM

Networking

The programme ends with small discussion groups where you can meet, greet, and connect with people online. BYOB!

DAY 3 MORNING

9:35 AM

Consumer Lifestyle, Self Storage and Flying High with Michael Wong!

THE SHEE SHOW with Michael Wong and Carl Touhey

9:40 AM

How Software can Help you Get Through COVID

Rip Bucks, Managing Director, RADical Systems

10:50 AM

Revenue Revolution: Insurance in Hong Kong for Operators to their Customers

Alex Montgomery, Managing Director, CompanyCover

Selling add-on insurance is a normal, profitable part of business in USA, Europe and Australia - and now Hong Kong. Find out about the new SSAA programme to enable YOU to sell insurance via the SSAA. Starting in Hong Kong, the plan is to expand the programme across Asia.

11:20 AM

6Storage's Top 8 Problems Solved with Software

Mastan Vali, Co-Founder and Product Head, 6Storage

6Storage knows 8 problems all operators have and aims to solve them.

DAY 3 AFTERNOON

A Special Series with the Urban Land Institute (Asia Pacific)

4:00 PM

The Future of Urban Living in Asia - Big Ideas for Self Storage

The Urban Land Institute leadership in Asia Pacific accepted an invitation to share their big ideas about the future of urban living in Asia. The way we use, regulate and manage real estate is set for profound changes that have big implications for self-storage.

Big ideas from:

Nicholas Brooke, Chairman, Urban Land Institute Asia Pacific and Chairman, Professional Property Services

David Faulkner, President, Urban Land Institute Asia Pacific

Phil Kim, Managing Director Asia Pacific, Jerde Partnership

Eli Konvitz, Director Urban Development and Design South East Asia, Atkins

5:08 PM

Top 10 Sales Mistakes

Christel Land, Founder, Clover Four

You may not even know your sales team is making these mistakes and stopping you from filling up your site. Europe's #1 self-storage sales consultant is going to tell you the Top 10 and then answer your questions online.

5:00 PM

StoreCast with Hans Pearson featuring...Ben Cohn, TaxiBox Group

Hans Pearson, Host, StoreCast and CEO, StoreLocal

Ben Cohn, Co-founder and CEO, TaxiBox Group

Funky, fun - and solid business! Hans Pearson gets into it with the TaxiBox Group and how providing mini-containers for storage or even refrigerated for parties is a good business.

5:10 PM

5 Secrets to a Successful Build Out

Jack Perrins, General Manager, Steel Storage Asia

These are 5 things you REALLY need to know BEFORE you spend millions on a build out.

5:30 PM

A Whiskey with John McGlynn and Friends

John McGLynn hosts an open mic with other owners operators and takes on all comers with YOUR questions and strong opinions on...everything and anything.

Featuring:

John McGlynn, Founder, Scottish Capital

and Friends

Luigi La Tona, Chief Operating Officer, StorHub

Alan Tso, CEO, China Mini Storage and CBD

Matt Chun, Director, SC Storage

Carl Touhey, President, Performance Self Storage Group

THE INVESTOR FORUM

DAY 4 MORNING

9:30 AM

Warburg Pincus and Storhub Across Asia

FAN Li, Principal, Warburg Pincus

Mike Hagbeck, CEO, StorHub

Michael Switow, Switow Media

WIth Storhub, Warburg Pincus is growing a truly pan-Asian brand and an investment portfolio that now includes Singapore, Thailand, Malaysia and China. Michael Switow interrogates the leaders driving this dynamic success story. (Live Q&A to follow)

10:00 AM

Digital Real-estate Insights for Self Storage

Dallas Dogger, Chairman, Centreforce Technology Group

Investors into the self storage space are starting to include digital prowess and assets into valuations - for good reason. The value of your online real estate drives the top line for your business. Dallas Dogger may have been in the business for decades, but he is on the bleeding edge through his roles with R6 and Sitelink. (Live Q&A with Michael Dogger, CEO, R6, to follow)

10:10 AM

Case Study - Cross-border Investment Deal with Ichigo and Easy Storage Taiwan

Dan Morisaku, Senior Manager, Ichigo

Jodi Chen, Founder and CEO, Easy Storage Taiwan

The architects of the cross-border investment deal between Ichigo of Japan and Easy Storage of Taiwan discuss the deal, how it happened and what some of the challenges were in putting it together. Any operator aiming to grow their business needs to tune in to learn about how to grow with successful cross-border investment. (Live Q&A to follow)

10:30 AM

Valuation

Gordon Mardsen, Director, Cushman & Wakefield

Alton Wong, Senior Director, Head of Advisory Services, Valuation & Advisory Services, Greater China Co-head of Smart & Green Services Platform, Cushman & Wakefield

The valuation of self-storage businesses is about a lot more than the real estate it sits on. Cushman & Wakefield is looking carefully at how operators can best discover and present the value in their businesses for when investors come knocking. (Live Q&A to follow presentation)

10:45 AM

Singapore Status: Investment, Regulations and Economic Support in the Merlion City

John Tan, Senior Associate, Witherskhattarwong

A quick check in with John Tan, the SSAA's go-to man for legal issues in Singapore.

11:00 AM

Dealmaking in China

Jay Massirman, CEO and Founder, Rivergate Companies,

Ying Lin, Partner, New Markets, Rivergate

Americans and Chinese can do good business, making friends and money along the way. Jay Massirman, CEO & Founder of Rivergate Companies, speaks with Ying Lin about their investment into Shanghai and what the future holds for China-US cooperation in self storage. (Live Q&A to follow their discussion)

11:15 AM

Introducing the Asia Launch of Nokē !

Ben Parsad, Head of Nokē Smart Entry and Facility Automation, Steel Storage

Nokē has arrived in Asia! Expo Asia is the Asia launch of the world's most advanced smart access system. Get the low-down and demo from their new head of Asia, Ben Parsad. (Live Q&A to follow)

DAY 4 AFTERNOON

4:05 PM

Inside with Investors: An Intimate Talk with some of Asia's Biggest Real Estate and Self Storage Investors hosted by StoreFriendly (Part I of 2)

Kevin Chan, Chairman and Founder, Store Friendly Self Storage Group

Kenny Gaw, President and Managing Principal, Gaw Capital Partners

Justin Wai, Managing Partner, Blackstone,

Dr Hubin Song, Managing Director, Crane Capital (Hong Kong)

Kevin Chan hosts some of Asia's biggest players in the world of real estate investment for a drink at Store Friendly HQ. They get into what they do - and don't - like about where the markets are headed. They look at the big picture and drill down into what makes a great investment in self storage.

Note - Part II will play later in the day.

4:30 PM

Investing in Hong Kong Self Storage - Top 3 Legal Issues When Investing in Hong Kong

Polly Chu, Partner, Withers Worldwide (Hong Kong)

Whether you are coming in with a bang or running a 2nd generation business in storage, Polly Chu knows the key issues you need to handle regarding your legal issues in Hong Kong.

4:40 PM

Why It's Important to Invest in Self Storage Software

Rip Bucks, Managing Director, RADical Systems

Justin Willey, Managing Director, IQX

Software can be an important part of your investment story. Smart investors want to see how you know what you know when they look under the hood. (LIve Q&A will follow)

5:00 PM

StoreCast with Hans Pearson featuring...Jon Perrins!

Hans Pearson, Host, StoreCast and CEO, StoreLocal

Jon Perrins, Director, Universal Self Storage Funds Management

Jon "The Legend" Perrins was the founding Chair of the SSAA, one of many leadership roles he has played in the global self-storage industry. Operator, supplier, and now investor, he gives his take on the market with Hans Pearson.

5:15 PM

StoreFriendly Singapore Site Tour

Jes Johansen of StoreFriendly takes you for a walkthrough their new Singapore site. Robotic locker delivery and a co-located co-working space show the way to the future of self-storage!

5:25 PM

Rapid Fire Q&A About the SSAA

Andrew Work, Executive Director, SSAA

Got questions about the SSAA? It's a quick AMA round with Andrew and Heily. No questions? No problem. Come meet us back stage and bring drinks - we're almost done!

5:30 PM

Inside with Investors: An Intimate Talk with some of Asia's Biggest Real Estate and Self Storage Investors hosted by StoreFriendly (Part 2 of 2)

Kevin Chan, Chairman and Founder, Store Friendly Self Storage Group

Kenny Gaw, President and Managing Principal, Gaw Capital Partners

Justin Wai, Managing Partner, Blackstone,

Dr Hubin Song, Managing Director, Crane Capital (Hong Kong)

5:55 PM

Closing

TITLE SPONSOR

DIAMOND SPONSOR

PLATINUM SPONSORS

GOLD SPONSORS

JES JOHANSEN

CO-FOUNDER & CEO

AMICUS IM

INVESTOR FORUM

Up your investment game! Looking for a great exit? Get new funding to expand? Make deals with #SSEA2020 TODAY!

KEVIN CHAN

CHAIRMAN

STOREFRIENDLY

JON PERRINS

FUND MANAGER

UNIVERSAL SELF STORAGE

YING LIN

PARTNER - NEW MARKETS

RIVERGATE COMPANIES

VINCENT PHANG

CEO

POSTAL SERVICES & SINGAPORE

FEATURED

SPEAKERS

FULL LINE UP HERE

SAM KENNARD

CEO

KENNARDS SELF STORAGE

STEPHEN SPOHN

PRESIDENT

QURAZ

CHRISTEL LAND

EUROPE'S TOP SALES EXPERT

IT'S ALL ABOUT CLOSING

BEN PARSAD

HEAD OF NOKE SMART ENTRY

& FACILITY AUTOMATION

STEEL STORAGE

JODI CHEN

FOUNDER & CEO

EASY STORAGE TAIWAN

MICHAEL DOGGER

CEO

R6 DIGITAL AND

SITELINK INTERNATIONAL

JACK PERRINS

GENERAL MANAGER

STEEL STORAGE ASIA

TOKUO YOSHIDA

EXECUTIVE DIRECTOR

RENTAL STORAGE ASSOCIATION OF JAPAN

POLLY CHU

PARTNER

WITHERSWORLDWIDE

HELEN NG

CEO

GENERAL STORAGE COMPANY

ALEX CHUNG

MANAGING DIRECTOR

HONGKONG STORAGE

CHARLOTTE SUN

FOUNDER & CEO

CHINA LOCKER LOCKER

CARL TOUHEY

PERFORMANCE SELF STORAGE

THE KEVIN

SHEE SHOW

@SSEA2020

THE SHEE PODCAST on business, investment, future and technology.

Carl Touhey, Self Storage Specialist at Performance Self Storage Group in California and Hong Kong singer-actor Michael Wong will be joining SHEE to talk about the future of business and lifestyle.

KEVIN SHEE

CO-FOUNDER & CEO

SC STORAGE

MICHAEL WONG

WELL-KNOWN HK SINGER,

ACTOR AND LIFESTYLE EXPERT

THOMAS WHALAN

CEO, RENT A SPACE

FROM OLYMPIAN TO SELF STORAGE

HANS PEARSON

CEO, STORELOCAL

STORELOCAL

@SSEA2020

StoreLocal CEO, Hans Pearson has invited INDUSTRY LEADERS in the Australia and New Zealand market to share the latest industry trends and innovations with us.