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Helen Ng

CEO of General Storage (Lock+Store, The Store House)

Coming from a background in property development, Helen Ng became Singapore's first female self-storage hub Chief Executive Officer when she took over the Lock+Store business from real estate developer Mapletree in November 2010. Prior to this, she was part of the Ang Oon Hue Pte Ltd senior management team which developed Greenview Mansion, a new property catering to long-term housing needs in the north of Singapore. She was in charge of Human Resource, Business Development and Marketing. Concurrently, the company took over the management of and turned around Sembawang Shopping Centre which was then sold to CapitalMall Trust in 2003. From 2004 to 2005, she oversaw the expansion of the Food and Beverage arm of Comfort Perth City Hotel in Australia and the construction of an additional carpark block. Today, it is a thriving three-star business hotel.

A self-storage opinion leader who is effectively bilingual, Helen has been quoted and featured extensively in regional print and broadcast media. She was a regular contributor to The Business Times’ “Views from the Top” weekly column in Singapore, and is regularly approached by the regional media for C-suite perspectives. A firm believer in Corporate Social Responsibility, Helen has launched various CSR initiatives at Lock+Store. Today, Lock+Store Singapore supports online crowdfunding charity Ray of Hope and Nature Society Singapore. In 2022, The Store House Hong Kong was recognised as a good corporate citizen under the Caring Company Scheme organised by The Hong Kong Council of Social Service.

Helen is a much sought-after speaker, having inspired CEOs and senior management, corporate executives and professionals. She spoke twice at Singapore Management University as part of their CEO Talk series and twice at Young NTUC's motivational CROSSROADS series. She was a panellist at the dialogue session on “Singapore’s Self-Storage Industry” hosted by Knight Frank in June 2017.

In November 2013, Helen received the Singapore Women's Weekly Great Women of Our Time award in the “Finance and Commerce” category. In April 2014, Helen was appointed Deputy Chair of the inaugural Self-Storage Association Asia (SSAA) – the first Singaporean to be appointed to a key Board position. In April 2016, she was appointed Chair of the SSAA. For all these efforts, Helen was given the Executive of the Year - Building Services & Facilities award in the Singapore Business Review Management Excellence Awards 2022.

Under her leadership, Lock+Store has won numerous accolades. In 2023, Lock+Store Singapore won Silver in the “Services – Best Storage Facility” category in Expat Living Singapore’s Readers’ Choice Awards – the best performance by a self-storage operator. In the same year, The Store House Hong Kong proved to be the best of the best when it won Gold in the “Services – Best Storage Facility” category in Expat Living Hong Kong’s Readers’ Choice Awards.

Helen Ng
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